Connect with us for technical services

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We make it easy to get the information you need should you have questions or need technical assistance with our products.

The Kinesix Software technical services includes:

  • Unlimited access to our Technical Support Hotline (via phone, fax or email)

    We can also assist you in renewing an expired maintenance contract or expanding the number of licenses at your company.

    Phone: (713) 953-8383
    Toll-Free Line: (800) 953-5330
    Fax: (713) 953-8306
    Email us at support@kinesix.com

  • Access to periodic product updates, patches and bug fixes.
  • Priority access to Kinesix's Application Engineering Services designed to help customers integrate Sammi into their unique application environments.

Kinesix also offers a comprehensive training program that provides customers with hands-on instruction in any of Kinesix's products at our Houston office. The duration and technical level of each course can be customized depending on the individual customer's needs. On-site training is also available.

Sammi 7 Free Trial

"Kinesix’s Sammi has been instrumental in allowing us to provide 100 percent uptime since commissioning the Hong Kong KCRC project in 1998. Sammi is very important in our system. " - Ian Whitehead, Project Manager Westinghouse Rail Systems

"We chose Kinesix's Sammi product because it met our specific needs —flexibility, and the capability for users to build their own types of displays without having to program." - Frank Batts, NASA Engineer